Team member - Part-Time
Pizza Paradiso - South Hampstead - 20HR / WEEK
Start date: 13 October
Job Overview
In our restaurant, each day promises to be different. We are customer-obsessed, and as part of the front of house team, you will greet new and regular customers at the door, providing them with the best experience. This will include making drinks, taking orders, and ensuring everyone feels welcome.
You will also be responsible for takeaways, communicating with our riders and drivers to ensure that customers receive their orders correctly and on time.
In addition to your front of house duties, you will also support the kitchen team when needed — helping the chef in the pizza section and assisting with prep work during busy periods or quieter service times.
Responsibilities Will Include
* Interacting with new and returning guests, providing them with an awesome experience from the moment they arrive until they leave, full of delicious food
* Supporting all aspects of day-to-day operations: from ensuring the restaurant is clean and safe, to serving guests and helping coordinate takeaways
* Assisting the chef in the pizza section and supporting the kitchen with prep tasks as needed
Key Responsibilities
* Greet, seat, and serve guests professionally
* Present menus, offer recommendations, and take accurate orders
* Deliver food and drinks promptly and manage course timing
* Maintain the cleanliness of tables and the dining area
* Assist with restocking, back-of-house tasks, and closing duties (mopping, vacuuming)
* Follow cleaning schedules and uphold health standards
* Assisting the chef in the pizza section and supporting the kitchen with prep tasks as needed
Qualifications
* Prior server experience is a plus
* Strong communication, multitasking, and customer service skills
* Positive, team-oriented attitude
Work Environment
* Fast-paced, standing for extended periods
* Evening, weekend, and holiday shifts required
* Perks and Benefits
Location: South Hampstead
Contract: 20 hours per week, shift work, immediate start
25 days holiday (plus extra days with length of service)
Free team meals on shift
Access to Deliveroo Plus (no delivery fees on personal orders)
Employee assistance programme for wellbeing support
Discounts across a range of retailers and brands
Social events and team outings
Online learning and development courses from top global institutions
Clear career progression path
What To Expect From The Hiring Process
Apply for the role – we'd love to hear from you
If shortlisted, someone from our team will get in touch for a quick chat.
You'll be invited to an on-site interview with a manager, followed by a virtual chat with a member of our team.
We'll get back to you quickly with feedback and next steps.
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace and Diversity
At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing startups in an exciting space.