Customer Account Manager
Location: Between Sheffield and Chesterfield
Salary: £30,000 to £35,000 depending on experience
Full-time. Permanent
If you enjoy managing client accounts and being left to get on with things, this role is likely to suit you.
You'll be joining a specialist distributor that's built a strong reputation supplying high-end tableware, buffetware, and kitchen equipment to hospitality businesses across the UK. They're growing steadily, and they need someone who can keep that momentum going by looking after their clients properly.
This is a relationship-first role. You'll manage a portfolio of regular customers, make sure they're well looked after, and help them discover more of what the company offers. There's also room to bring in new business through referrals and outreach, but you won't be cold calling from a script.
What you'll be doing:
* Looking after existing clients and making sure they stay happy.
* Spotting upsell opportunities without being pushy.
* Following up warm leads and growing your own pipeline.
* Keeping your accounts organised and well-documented.
* Working closely with internal teams to make sure delivery runs smoothly.
* Occasionally supporting marketing activity or promotions.
What you'll need:
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