Title: Sales Co-Ordinator Reporting to: Sales Manager Location: St Crispin Way – Haslingden Salary: £24,000 to £30,000 depending on experience At Flexipol our vision is to solve our customers most challenging problems as the leading innovative flexible packaging partner. We do this through our unique blend of technical collaboration, innovation, and extraordinary service. Our employees are at the heart of our business. Everything we do depends upon our motivated and committed employees and we are looking for someone who would like to join an exciting and customer focused team. Job Purpose: The role of the Sales Co-ordinator is to support the internal and external sales team. As a team our focus is our customers and how we can continuously improve the service we offer. The role of the Sales Co-ordinator is to ensure the day-to-day task are completed to a high standard. Key Responsibilities: Supporting the Internal Sales Team To work closely with the sales team and ensure Customer Service is the priority Providing customers with documentation requested Updating the system with customer information Responding to customer enquiries Raising customer orders and sending customer order acknowledgements Raising customer trials & making samples Raising customer complaints and consulting with Sales Team Communicating courteously over the telephone and via e-mail with customers Attend training required to further develop skills and knowledge Experience Required: A good understanding of Microsoft Excel, Outlook, and Word. A proficient level of maths to be able to calculate percentages/product weights/ prices etc. Excellent verbal and written communications skills Strong attention to detail and incredibly good accuracy Ability to multitask, prioritise and manage time effectively. Customer service focus Friendly, helpful, confident, and engaging personality Excellent administration skills Benefits: Life insurance of £30k after qualifying period Company sick pay after qualifying period Employee assistance program Employee Referral programme Free Parking on site