Job Description
Pear Recruitment –Head of Lettings– South West London
Salary – Up to £50,000 (Depending on Experience) OTE up to £80,000
Working Hours: Monday – Friday 8:30am – 6pm
Driver & Own car required
Our client is seeking an experienced and commercially driven Head of Lettings to lead and grow the lettings function across their London branches. This is a senior operational and revenue-focused role, responsible for driving instructions, managing landlord relationships, ensuring compliance excellence, and leading a high-performing lettings team.
The role combines business development, valuation expertise, team leadership, and operational oversight, with accountability for performance, standards, and profitability across the lettings department.
*Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer!
Please contact us for more information.
Responsibilities:
Valuations & Landlord Acquisition
• Carry out high-quality rental valuations across the three branch catchments
• Win new instructions through professional presentation and market expertise
• Advise landlords on rental pricing, strategy, compliance, and market conditions
• Build strong relationships with landlords, developers, and investors
Negotiation & Deal Oversight
• Lead or oversee negotiations between landlords and tenants
• Guide negotiators on rental levels, incentives, and special conditions
• Support complex, portfolio, and high-value instructions
Terms of Business & Compliance
• Draft and control Terms of Business
• Ensure compliance with lettings legislation and regulatory obligations
• Oversee landlord onboarding and documentation
• Ensure all compliance documentation is in place
Team Leadership & Performance
• Manage lettings teams across three branches
• Recruit, train, and performance-manage negotiators
• Set and monitor performance targets
• Conduct one-to-ones and pipeline reviews
Operational Oversight & CRM Control
• Ensure all properties are correctly listed on the CRM and portals
• Maintain control of applicant registrations, viewings, and offers
• Oversee deal progression and reporting
Tenant & Client Liaison
• Act as senior escalation point for landlords and tenants
• Ensure consistently high service standards
Strategy, Growth & Reporting
• Work with Directors on lettings strategy and growth
• Prepare management performance reports
PERSON SPECIFICATION
Experience & Knowledge
• 7+ years London lettings experience
• Proven record of valuations, instruction-winning, and team leadership
• Strong legislative and compliance knowledge
Skills & Attributes
• Strong commercial and negotiation skills
• Professional and credible client manner
• Excellent leadership and organisation
• Confident CRM and systems user
Qualifications
• ARLA / Propertymark preferred
• Full UK driving licence essential
If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client