Are you a commercially driven Product Manager / Account Manager with experience in FMCG, retail or consumer products?
This is a fantastic opportunity to join a product-led, entrepreneurial business where you will have real ownership of key accounts and product ranges, working closely with design, sourcing and manufacturing partners to deliver successful products to market.
Our client is a fast-moving business within the FMCG space, supplying globally recognised brands and major retailers. As part of an exciting phase of expansion, they are now looking to hire an additional Product Manager / Account Manager to join their team.
The Product Manager / Account Manager, will take ownership of key customer accounts and associated product ranges, managing the full lifecycle from initial concept and product design through to launch, delivery and ongoing commercial growth.
You will play a key part in shaping product ranges, driving new product development (NPD), and managing key customer accounts, giving you the chance to make a visible commercial impact within a collaborative and ambitious team.
PRODUCT MANAGER KEY RESPONSIBILITIES:
Account Management & Customer Ownership:
Act as the primary point of contact for key retail and brand customers, developing strong relationships and understanding their commercial and product requirements.
• Manage day-to-day communication with buyers and customer teams, ensuring projects, timelines and product launches run smoothly.
• Lead customer meetings and range reviews, presenting new product concepts, seasonal collections and commercial proposals.
• Identify opportunities to grow existing accounts through new product ideas, line extensions and range optimisation. Product Development & Design Collaboration:
Drive new product development (NPD) from concept through to production, working closely with internal design teams and overseas manufacturers.
• Translate customer briefs, market insights and trends into commercially viable product concepts and ranges.
• Collaborate with design teams to refine product aesthetics, packaging, functionality and specifications to ensure they meet both customer expectations and cost targets.
• Oversee product sampling, iterations and approvals, ensuring products meet quality, compliance and performance requirements Range & Lifecycle Management:
Take ownership of product ranges within your accounts, ensuring they remain competitive, commercially viable and aligned with market trends.
• Manage the critical path from concept to shelf, coordinating timelines across design, sourcing, production and logistics teams.
• Monitor product performance and customer feedback to inform future product development and range evolution. Commercial & Margin Management:
Manage product costings, pricing structures, margins and forecasting to ensure profitable and sustainable growth.
• Work closely with sourcing and operations teams to balance product quality, design and cost efficiency.
• Analyse sales performance, commercial data and customer feedback to support account strategy and decision making. Cross-Functional Project Leadership
Coordinate with internal teams including design, sourcing, operations, logistics and account support to deliver projects successfully.
• Ensure product launches and replenishment programmes run smoothly, with clear communication across all stakeholders.
• Maintain visibility of project timelines, proactively managing risks and resolving challenges. Market & Trend Insight:
Stay informed on retail trends, consumer behaviour and competitor activity within the FMCG and consumer product markets.
• Use market insights to contribute to new product ideas, design direction and account growth opportunities. THE IDEAL CANDIDATE WILL HAVE:
Experience in Account Management within FMCG / RETAIL or consumer products
• Exposure to retail / general merchandise / gifting / packaging / consumer goods sectors
• Experience of managing varied product ranges, and fast-moving product cycles
• Strong commercial understanding including margin management, pricing and costings
• Experience working on new product development (NPD) or product lifecycle management (ideal but not essential)
• Confidence presenting to retail buyers / creative buyers and customer stakeholders
• Strong organisational skills and the ability to manage multiple projects simultaneously
• Experience working with design teams, sourcing teams or overseas manufacturers (highly desirable)
• A proactive, solutions-focused mindset with the confidence to take ownership and drive results BENEFITS:
Salary up to £50,000, depending on experience
• Bonus scheme
• Full-time role based in Ringwood, with hybrid flexibility once established
• Opportunity to work within a friendly, collaborative and ambitious team
• A chance to join a growing product-led business with strong long-term progression opportunities