Job Description
Job Role: Relief Security Officer
Working Hours: Zero hour contract
Pay: £12.91 per hour
Location: Fareham Shopping Centre, PO16 0PQ
Reporting to: Operations Manager
Overview
An exciting opportunity has arisen at Anchor Group Services for an experienced Security Officer to join our established security team based at Fareham Shopping Centre.
The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors, complete patrols, and remain vigilant at all times.
Duties include:
* Protecting the client’s property, people, and assets by providing security services in accordance with the site’s published Assignment Instructions (AI’s) and site-specific procedures.
* Preventing losses and damage by reporting irregularities and informing offenders of policies and procedures.
* Preventing and escalating incidents promptly and appropriately to the Control Room, Shift Manager, Operations Manager, or Emergency Services for serious incidents.
* Completing reports by recording observations, information, occurrences, and surveillance activities.
* Maintaining the organisation's stability and reputation by complying with legal requirements.
* Contributing to team effort by accomplishing related results as needed.
* Acting as a first line support to customers and visitors, providing professional and friendly service.
* Understanding customer needs, responding to queries and requests, and taking appropriate actions.
* Maintaining professional conduct at all times.
Requirements
* Full 5-year employment checkable history
* Valid frontline SIA licence (DS or SG)
* Customer service experience and confidence to handle conflict correctly
* Flexibility to meet job requirements
* Excellent communication skills, both written and verbal
* Smart appearance and well-groomed
* Reliable and punctual
* High level of enthusiasm and passion
* Ability to work in a fast-moving environment
* Access to nationally recognized courses via the Anchor Academy
* Access to SIA and First Aid training at discounted rates with financial support available
* Auto Enrolment Pension (if earnings meet the minimum requirement)
* Wagestream - access to pay as you earn
* Cycle to Work Scheme
* Full uniform provided
* Free Employee Assistance Programme 24/7, including counselling
* Hospital Saturday Fund
* Reward and Recognition awards
What’s Next?
If you would like to be considered for this position, APPLY NOW, and we will be in touch.
Other titles for this role may include: Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer.
Within commuting distance of: Portsmouth, Southwick, Portchester, Titchfield, Wickham, Shedfield, Gosport.
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