Are you fluent in Korean and looking for a contract role in customer fulfilment? This opportunity in Chertsey is perfect for someone with excellent organisational skills and a passion for providing exceptional support.
Client Details
This role is with a large organisation in the technology & telecoms industry, known for its innovative products and commitment to customer satisfaction. The company operates globally and offers a professional and fast-paced working environment.
Description
* Manage customer orders and ensure accurate processing within specified timelines.
* Communicate effectively with Korean-speaking clients to address queries and resolve issues.
* Coordinate with internal departments to ensure timely delivery of products or services.
* Monitor inventory levels and update clients on stock availability.
* Prepare and maintain detailed reports on customer fulfilment activities.
* Support the team with administrative tasks as needed.
* Ensure compliance with company policies and procedures in all tasks.
* Proactively identify opportunities to improve customer satisfaction and streamline processes.
Profile
A successful Korean Speaking Customer Fulfilment professional should have:
* Fluency in both Korean and English, with excellent written and verbal communication skills.
* Experience in customer service, order processing, or a related field.
* Excell skills
* Strong organisational skills and attention to detail.
* Ability to work effectively in a fast-paced environment.
* Proficiency in using Microsoft Office and other relevant software tools.
* A proactive and solution-oriented approach to problem-solving.
* Familiarity with the technology & telecoms industry is advantageous.
Job Offer
* Ongoing temporary role offering flexibility and valuable industry experience.
* Exposure to a professional and fast-paced working environment.
* Supportive team culture and collaborative work environment.
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