IT & Communications Support Technician Location: Plymouth / South-West (Hybrid - 1 day/week onsite minimum) Salary: £26k - £30k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications Support Technician. This is a fantastic opportunity for a motivated IT professional looking to join a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working and travel to offices across the South-West (typically once a week), so flexibility is key. These office locations include Exeter, Plymouth and Torquay. A "security-first" mindset, combined with a proactive and user-focused approach, is essential. Key Responsibilities: Provide desktop and user support, resolving software/hardware issues Support and maintain Microsoft 365, Active Directory, and related systems Manage device deployment and user onboarding/offboarding Collaborate with third-party suppliers and internal teams Continuously seek improvements to support services and user experienceSkills Required: Strong knowledge of Microsoft 365, Windows 10/11, and basic networking Experience with desktop/laptop hardware, mobile devices (iOS), and devi...