As an Associate Control Manager within the Investment Product Control Management team, you will play a pivotal role in proactively managing operational risks and supporting the expansion of our product offerings. You will collaborate with cross-disciplinary teams to identify and address emerging risks, ensuring our business remains strong and resilient. You will foster a people‑first culture, championing innovation and inclusivity while helping us deliver best‑in‑class solutions to our customers and communities. In this role, you will be at the heart of our efforts to grow responsibly and drive positive change.
* Design and implement control frameworks to ensure compliance with regulatory requirements and internal policies.
* Collaborate with product development teams to identify and mitigate risks associated with new and existing investments products.
* Conduct comprehensive risk assessments for product development and change initiatives.
* Monitor and evaluate the effectiveness of existing controls, recommending improvements as needed.
* Provide training and guidance to staff on control processes and risk management practices.
* Contribute to the Compliance and Operational Risk Evaluation (CORE) program, focusing on control design, risk assessment, issue management, and governance.
* Partner with colleagues across business, operations, legal, compliance, risk, audit, regulators, and technology to drive rigorous operational risk practices.
* Manage key metrics to inform on the health of the operational risk and control environment.
* Support cross‑departmental initiatives, including awareness programs and training sessions.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
* Relevant experience in operational risk management within product, controls, compliance, audit, or a large financial institution, regulator, consulting firm, or retail investments manager.
* Ability to perform process walkthroughs and translate process understanding into effective risk identification and control design documentation.
* Strong acumen for risk identification, assessment, and development of effective control mechanisms.
* Experience partnering with business and stakeholders to manage remediation of operational risk issues.
* Good knowledge of investment products and services such as wealth management, managed investments, self‑directed investment.
* Strong communication and interpersonal skills, with stakeholder engagement experience at all levels.
* Effective time management and prioritization skills.
* Knowledge of Agile and hands‑on experience using tools such as Jira and Confluence.
* Experience supporting product expansion into new markets.
* Proven ability to drive cross‑functional initiatives and foster a proactive risk management culture.
* Familiarity with regulatory requirements impacting consumer banking investments.
* Experience in designing and delivering training or awareness programs.
* Ability to analyze and report on operational risk metrics.
* Experience working in a global, matrixed organization.
* Bachelor's degree in business, finance, or a related field.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals, and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.
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