NHS AfC: Band 6
Main area: Mental Health
Grade: NHS AfC: Band 6
Contract: Permanent
Hours: 22.5-37.5 hrs
* Full time
* Part time
* Flexible working
37.5 hours per week (Current shifts are Early (07:00-15:00), L1 (13:00-21:00), L4 (16:00-00:00), Night (20:45-07:15))
Job ref: 354-AB-20845-A
Site: Meadowfield Hospital- Swandean, Town: Worthing
Salary: £37,338 - £44,962 per annum / pro rata for part time
Salary period: Yearly
Closing: 06/01/2025 23:59
Job overview
The Sussex Mental Healthline is a 24/7 mental health crisis line for anyone who may be in crisis and in urgent need of help with their mental health. The service is free and available to anyone of any age who is concerned about their own mental health or that of a relative or friend.
The Sussex Mental Healthline is staffed by a team of experienced mental health clinicians and operators. Although we are not a counselling service, all our staff will listen and help callers to identify and clarify their immediate problems and explore ways of coping or suggest alternative avenues of help.
Main duties of the job
We are looking to recruit experienced mental health clinicians to join our busy team. You will be joining a friendly, supportive, and dedicated team responding to Sussex-wide callers who require support for their own or others' mental health.
As a clinician, you will be trained in triage and risk formulation/assessments to be utilized alongside your existing skills, to support callers and where necessary signpost to urgent care services across Sussex. You will also supervise, offer pastoral care, and act as a point of escalation for a team of Call Operators who may require support with complex calls.
All work is telephone based, working from our office base in Sussex.
Working for our organisation
Working in Sussex:
* Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns
* Embrace the city life with great access to visit Brighton and London
* With easy access to Gatwick and Heathrow and excellent railway links across the UK, there is plenty of opportunity for adventure
We’d love you to join our organisation that is rated ‘good’ overall and ‘outstanding’ for caring by the CQC. Our staff agree, in our recent staff survey, 82% told us that they recognize that care for patients is our top priority.
Key staff survey results include:
* 70% highlighting flexible working opportunities as a key point for satisfaction at work
* 79% reporting feeling able to make suggestions to improve the work within their team
* 77% identifying the opportunities to show initiative in their roles
* We encourage flexible working. We know that a positive work/life balance brings about huge health-related benefits, which positively impacts the care we provide.
Detailed job description and main responsibilities
To be successful in this role, you will share our passion, desire, and empathetic approach to supporting people of all ages with complex mental health needs, who are often experiencing crisis.
Requirements:
* Registered with the NMC or HCPC via a core professional qualification – Applications are welcomed from OT’s, Mental Health Nurses, Social Workers, Art Therapists
* Experienced in risk assessment and management
* Comfortable working in a fast-paced and varied role
* Ability to work flexible hours; to include evenings, weekends, and nights
* Able to work autonomously
* Ability to travel and work from an office based in Worthing, Sussex.
It would also be advantageous if you have:
* A background within urgent care/crisis/liaison service(s)
Flexibility with working patterns to include some weekend and evening work is essential. This does bring with it increased rates of pay for unsocial hours as set out under the Agenda for Change (AfC) guidelines.
Person specification
Knowledge/Experience
* Significant post qualifying experience in the relevant care group
* Experience of working alongside people with complex health problems in the designated care group
* Experience of supervising staff
* Experience of providing a range of clinical interventions to people in the designated care group with a variety of health problems
* Experience of working consultatively with professionals
* Experience of conducting clinical assessments including risk assessments
* Experience of partnership working within and across various statutory and non-statutory teams and agencies
* Experience of working within the CPA process
* Understanding of clinical governance
* Previous experience of working in the community
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name: Lynda Mullins
Job title: Team Lead
Email address: lynda.mullins1@nhs.net
Telephone number: 07388 227 959
Please feel free to contact me to discuss the role.
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