* West London
* £30,000 – £35,000 DOE
We’re partnering with a fast‑growing, design‑led lifestyle brand with a strong global retail presence, to find a Sample Coordinator to take ownership of their end‑to‑end sample management process.
This is a highly organised, hands‑on role where you’ll manage the full lifecycle of product samples, from inbound tracking and quality checks through to storage, distribution and presentation. Working closely with the Sourcing, Production and Design teams, you’ll play a key role in ensuring samples are delivered on time, accurately tracked, and always ready use. This is a varied role that combines creative team support with operational coordination, and is ideal for someone who is organised, a great multi tasker, and enjoys being at the centre of product development activity within a creative business.
Key Responsibilities
Sample Room & Inventory Management
* Own and maintain a well‑organised sample room, ensuring all items are clearly labelled and easy to access
* Implement and manage systems for tracking, storing and archiving samples
* Ensure samples are readily available for sales meetings, trade shows, photography, and retailer presentations
* Receive, log, photograph, and distribute samples internally
* Coordinate outbound samples to customers, suppliers, and internal teams
* Monitor timelines and follow up with global suppliers to ensure samples arrive on schedule
Design Team Support
* Assist with creating product mock‑ups for buyer presentations
* Support across product photography and file organisation
Quality & Supplier Coordination
* Work with suppliers to improve the quality and consistency of incoming samples
* Support direct‑to‑customer sample shipments from suppliers
Process Improvement
* Identify opportunities to improve systems, workflows, and tracking processes
* Explore new ways of producing or sourcing samples where relevant
Requirements
* Some experience within sample coordination, production, product development, administration, or a similar role within a product‑based business
* Highly organised with strong attention to detail and a process‑driven mindset
* Confident managing multiple projects and deadlines simultaneously
* Strong communication skills and ability to work cross‑functionally
* Proactive, self‑motivated and comfortable working independently
* Confident using MS Office; experience with ERP or project management tools beneficial
* Comfortable in a hands‑on role that involves handling product samples throughout the day
* Able to lift and carry boxes (up to approximately 20 kg) as and when required
* Flexible approach and a great team player
Diversity & Inclusion
ILMJ values diversity, equality, and inclusion and encourages applicants from all backgrounds and identities.
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