Overview
Applications are welcome for the above noted 12-month fixed term contract based in Edinburgh, Scotland.
As part of LVMH / Moët Hennessy, The Glenmorangie Company crafts, distributes and markets two of Scotland’s most acclaimed single malt whiskies. Glenmorangie is famed as the leading Highland single malt, renowned for its smooth, complex, and accessible taste, its mastery of wood in cask maturation, and its industry leading whisky innovation. Ardbeg is the ultimate Islay whisky and the smokiest of all Scotland’s Single Malts – and is also famed for its unorthodox, envied, and untamed brand.
The Digital & eBusiness team drives the D2C business through Ardbeg.com and Glenmorangie.com, managing CRM, brand home digital systems, and eRetail channels like Amazon to boost revenue and customer lifetime value. Projects within the team focus on short and long-term revenue growth, enhancing customer experience, and digitally enabling other teams. This role centers on the strategy, design, and execution of eCommerce and brand activations on the websites, while also supporting the wider team\'s objectives to improve digital efficiency and marketing effectiveness.
Responsibilities
* E-Commerce & Brand Campaigns: Plan and execute campaigns, optimise customer journey, monitor sales, and manage product listings.
* CRM & Membership: Enhance customer engagement and loyalty through CRM strategies, personalisation, and data analysis.
* Email Marketing: Design and deploy engaging email campaigns, maintain brand voice, and ensure data privacy compliance.
* Brand Homes & Hospitality: Support digital experiences and marketing strategies for physical brand locations.
* E-commerce Trading Calendar: Own and maintain a clear calendar of product drops, promotions, and campaigns aligned with brand priorities.
* Product Setup & Merchandising: Manage the end-to-end process of launching new products online, including SKU setup, merchandising, and optimising product discoverability.
* Site Performance & UX: Ensure optimal site performance, mobile responsiveness, and a smooth path to purchase by collaborating with development and UX teams.
* Stock Visibility: Monitor and manage online stock levels by coordinating with supply chain/logistics and promptly resolving any stock or order issues.
Qualifications
* Must have experience in eCommerce, customer loyalty programs, digital marketing, or a related field.
* Proficiency in Salesforce Marketing Cloud for email marketing and Shopify for e-commerce.
* Ability to interpret data, derive insights, and make data-driven decisions.
* A knack for crafting engaging digital content and customer experiences.
* Strong organisational skills with the ability to manage multiple projects simultaneously.
Key Competencies
* Proactive attitude, must take ownership of projects with a mindset to drive to successful completion.
* Commercial acumen.
* Customer-centric thinking.
* Adaptable & agile.
* Attention to detail.
Additional Information
* About us: At Glenmorangie, we aspire to embrace the broadest view of diversity, equity, and inclusion to build teams that are reflective of our customers and consumers, and that celebrate and maximise the uniqueness of every employee.
* We offer flexible working arrangements and generous leave entitlements. We are committed to supporting the mental health of our workforce and provide a safe space to talk about wellbeing. We also champion physical wellbeing, offering employees discounted gym memberships.
* We are a Disability Committed Employer and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the minimum requirements for the job.
* Applications will close on Friday 19 September 2025.
* Please submit a CV and Covering Letter, stating your desired salary, notice period, and whether you wish to apply through the Disability Confident Scheme.
* Package: Competitive salary and benefits package.
* Note: Only candidates with a suitable profile will be contacted for further discussions about the position.
* Unsolicited introductions from employment agencies will not be accepted.
Job Details
* Seniority level: Mid-Senior level
* Employment type: Temporary
* Job function: Sales and Business Development
* Industries: Beverage Manufacturing
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