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Part time customer service administrator

Coulsdon
Pertemps It
Customer service administrator
Posted: 30 June
Offer description

Looking for your next step in a fast-paced, friendly team where no two days are the same? We're on the hunt for a Part Time Customer Service Administrator with a proactive attitude and a passion for customer service to join a dynamic manufacturer near Redhill.

Please note this is a fully office-based role.
Part time hours: Monday - Friday, 12.30pm - 5.30pm (45 minute lunch)

What You'll Be Doing:

* Providing excellent customer service via phone and email
* Accurately processing sales orders in a timely manner
* Preparing clear and accurate quotations for customers
* Monitoring stock levels and communicating lead times and order updates
* Handling customer enquiries and resolving issues effectively
* Identifying opportunities to upsell or cross-sell relevant products and services
* Maintaining accurate and up-to-date customer records in the CRM system

What We're Looking For:
* Experience processing orders in a fast-moving environment
* A people person with excellent communication and relationship-building skills
* High attention to detail - especially when it comes to product codes and part numbers
* Someone who thinks ahead and loves staying organised
* Experience in the manufacturing or construction sector is a bonus, but not essential - full product training is provided!

What's On Offer:
* Salary: £16,000pa (pro rata)
* 25 days holiday + bank holidays (including a Christmas & New Year shut-down!)
* Pension scheme
* Modern on-site kitchen and shower facilities
* Free parking and easy access by public transport

If you're a customer service superstar with a keen eye for detail and want to join a company where you'll be supported, trained, and appreciated - we'd love to hear from you! #J-18808-Ljbffr

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