Junior IT Project Manager — Technology Programmes | Ultima
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Location: Birmingham (Hybrid — 3 days onsite, 2 days remote)
Type: Permanent, Full-time
Salary: Competitive + benefits
Kickstart your project management career with Ultima. We’re hiring a Junior Project Manager in Birmingham (hybrid) to support the Windows 11 rollout, Group Network Upgrades, and Ultima’s technology programmes. Get hands-on experience, mentorship, and a clear path to progression.
About Ultima
Ultima delivers strategic, business-critical technology programmes that help organisations operate more securely and efficiently. We value curiosity, collaboration, and continuous learning — if you want to grow into a confident delivery professional while working on high-impact initiatives, this is the role for you.
Role overview
We are looking for a proactive and highly organised Junior Project Manager to support delivery across three priority technology initiatives: Microsoft EoL (Windows 11 rollout), Group Network Upgrades, and wider Ultima programmes. You will work closely with Project and Programme Managers, technical teams, suppliers, and business stakeholders, providing day-to-day coordination, status reporting, and stakeholder communications to keep workstreams moving smoothly.
What you’ll do
Microsoft EoL (Windows 11 rollout)
* Maintain and update detailed rollout plans, resource trackers and schedules.
* Coordinate deployment windows with suppliers and business users.
* Track dependencies, risks and actions; escalate to the Project Manager when needed.
* Collaborate with Communications to prepare rollout emails, FAQs and user guidance.
* Help run user clinics and adoption sessions; provide multi-channel user support (email/chat/calls).
* Maintain defect and issue trackers; assist with triage and status reporting.
* Produce weekly progress reports and dashboards; track deployment KPIs (success rate, user satisfaction, resolution time).
Group Network Upgrades
* Track upgrade activities across multiple sites and maintain a central programme tracker.
* Coordinate with IT, Facilities and suppliers for access, installations and SLAs.
* Log and monitor issues/risks and support escalation processes.
* Assist with user impact communications and change notices.
Ultima Programmes
* Support Project and Programme Managers with planning, rollouts and cross-workstream coordination.
* Help track dependencies, resource allocations and delivery timelines.
* Maintain issue logs and support testing cycles and feedback collection.
* Produce regular status updates and help prepare programme reports.
General day-to-day
* Facilitate meetings, take minutes and maintain action logs.
* Keep project documentation up to date: RAID logs, trackers, dashboards and knowledge base articles.
* Act as a primary point of contact for suppliers and third parties on assigned tasks.
* Support CAB submissions and follow CAB outcome actions where applicable.
Skills & experience
Essential
* Experience in a Project Manager/ Junior Project Manager or similar role
* Strong organisational skills and attention to detail.
* Clear written and verbal communicator; comfortable liaising with technical and non-technical stakeholders.
* Experience using Microsoft Office, Teams and at least one project tracking tool (Planner, Jira, MS Project or similar).
* Ability to manage multiple priorities and keep stakeholders informed.
Desirable
* Experience in IT infrastructure or software deployment projects (migrations, rollouts, network upgrades).
* Familiarity with CAB/change management processes.
* Basic understanding of Windows migrations and networking concepts.
* Certifications or training in project delivery (e.g., PRINCE2 Foundation, APM Intro, Agile Foundation).
Personal attributes
* Detail-oriented and proactive — you spot issues early and act on them.
* Collaborative and team-focused — you support colleagues and suppliers to get things done.
* Calm under pressure and adaptable to shifting priorities.
* Curious and eager to learn technical subjects quickly.
* Strong problem-solving and critical-thinking ability.
What success looks like (first 6 months)
* Accurate, up-to-date rollout and programme trackers for all three initiatives.
* Improved stakeholder confidence through timely, clear communications and weekly reports.
* Low outstanding defect backlog for assigned streams and timely escalation of high-risk items.
* Active participation in user clinics and evidence of user feedback captured and actioned.
Why join Ultima
* Structured coaching and a clear development path from Junior Project Manager to Project Manager.
* Real responsibility on high-visibility, high-impact programmes.
* Competitive benefits package and flexible hybrid working in Birmingham.
* A supportive team culture that invests in your growth.