We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Weekend Showroom Host for our Jaguar Land Rover Dealership in Cardiff. The hours of work are Saturday 8.30am to 5pm and Sunday 11.00am to 4pm.
Job Title: Weekend Showroom Host / Receptionist
Location: Jaguar Land Rover Cardiff
Contract Type: Permanent / Part-time
Hours of Work: 13 hours - working Saturday 8.30am to 5.00pm with half hour lunchbreak and Sunday 11.00am - 4pm.
Position Pays: £12.30 per hour
The Opportunity
This isn't your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.
You will:
1. Meet and greet visitors to the dealership before introducing customers to the relevant staff
2. Receive inbound telephone calls and direct onto the appropriate department
3. Support the departments with customer events and promotions
4. Carry out some ad hoc administrative duties
About you:
5. You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
6. Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
7. A confident and customer-orientated approach to their role
8. A strong desire to provide the best customer service possible for the first impression of our dealership
What’s in it for you?
9. 30 days annual leave plus bank holidays plus your birthday day off
10. Staff Discounted parts and servicing plus a free MOT every year
11. Contributory Pension Scheme
12. Recognition of length of service at 5,10,20,30 & 40 years anniversary
13. Life Assurance (death in service benefit)*
14. Staff Car Scheme*
15. Colleague Referral Scheme / Customer Referral Schemes
16. Cycle to Work Scheme
17. Employee Assistance programme with access to a 24/7 helpline
18. Sinclair Foundation - charitable foundation designed to support members of their close family who find they need financial support at times of ill-health
19. Development opportunities within the wider Sinclair Group
20. Free on-site parking