New Business Representative – Hastings Direct – Leicester, England, UK
New Business Representative Hastings Insurance Services • Leicester, England, UK
Working Hours / Shift Patterns
You will work 37.5 hours per week including one full weekend and one Saturday in every five. If you work a weekend shift you’ll get time off in lieu.
Opening Hours
Monday to Friday: 08:00 – 19:00
Saturday: 09:00 – 17:00
Sunday: 09:00 – 13:00
Training
The main training period runs for the first 6 weeks and takes place face‑to‑face in the office. You will continue to work in the office until week 12 as you embed your knowledge and grow your confidence – only after this time frame will you receive sign‑off from a trainer / team leader to move to hybrid working.
Hybrid Working Approach
With hybrid working you have more flexibility as you usually only have to visit our office once a week and work remotely for the rest of the time. You can always opt to work from the office more frequently if that suits you better. When we organise training and events you may be required to attend in person for the duration.
Salary
Starting salary 25,150 + benefits. Upon completing the training and coaching period which usually takes 12 weeks the salary will automatically increase to 25,500. There will be opportunities for further salary progression to 27,500 which can be achieved in as little as 12 months with the right focus on personal development.
Location
Our fantastic Leicester office, in the city centre and only a short walk from the train station.
Your Role
The New Business team provides customers with new quotes – whether they’re looking for car, bike, van, home or multi‑car/bike policies. We give them all the details they need to make an informed decision, ensuring they have the right coverage that suits their needs. Wherever possible you will support customers to complete the purchase of their policy using one of our digital products.
What We’re Looking for
* Self‑motivated individuals who take pride in what they do, uphold our values and focus on outcomes.
* Someone comfortable with change, able to adapt quickly and show resilience.
* Colleagues with a positive, empathetic and patient approach.
* Clear communicators who can build rapport and bring their personality to work.
* People adept at navigating software systems while managing a conversation.
* Someone who’s accountable, thorough and pays attention to detail.
What We Offer
Join us and you’ll find a different way of doing things. We call it the 4Cs – we focus on getting it right for our colleagues, customers, company and community.
As one of our colleagues you’ll be helping to drive our growth, so in return we’ll give you all the support, training and development you need – including initial in‑house training on our products and systems, live calls alongside an experienced colleague, regular on‑going training tailored to your individual needs. You’ll also have plenty of recognition and rewards, the scope to voice your ideas and, if you wish, opportunities for secondments or to become a coach.
Benefits
* Up to 5% annual discretionary bonus.
* Hybrid working (1 day per week in the office; option to work more).
* Fantastic open‑plan modern office.
* Relaxed, friendly & diverse working environment.
* On‑site restaurant Harrys (breakfast & lunch) & on‑site Costa coffee.
* 25 days holiday and bank holidays (plus buy/sell up to 5 days).
* Pension match up to 10% of your salary.
* Life insurance (4 × base salary).
* Discounted Hastings Direct products.
* Discounts & cashback with well‑known retailers.
* Tech scheme (cycle to work, health assessments, skin check – on completion of probation).
* Refer a friend scheme – earn £500 for every friend you refer.
* All tech you need – including a brand‑new Microsoft Surface laptop.
Equal Opportunities
Hastings Group is an equal‑opportunity employer – we treat people fairly. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note we have a thorough referencing process which includes credit and criminal record checks.
We are a Disability Confident employer committed to an inclusive environment. For this position we are unable to accept applications through the Disability Confident Scheme due to high volume. Instead, all candidates will complete first‑stage assessments in online exercises, with adjustments offered case‑by‑case.
Employment Details
Key Skills: Business Development, Sales Experience, B2B Sales, Time Management, Cold Calling, Outbound Sales, Account Management, Salesforce, Inside Sales, Telemarketing, CRM Software, Lead Generation.
Employment Type: Full‑time.
Experience required: Not specified (Unclear Seniority). Vacancy: 1.
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