Opportunity Overview
The School of Health & Society is offering an exciting opportunity for a highly skilled, proactive, and detail-oriented Programme Coordinator to support the administration of academic programmes in line with university processes and professional standards. The Programme Coordinator will work closely with School-based Programme Support teams and central University professional services to ensure the efficient and effective completion of a range of duties, while upholding high standards in student records management, assessment processes, and compliance with university regulations. The ideal candidate will demonstrate exceptional organisation and communication skills, strong problem-solving abilities, and a professional proactive attitude. The ability to work effectively both independently and as part of a busy team is essential, along with accuracy, flexibility, excellent data management skills, outstanding customer service, and the ability to prioritise multiple tasks simultaneously. This is a fantastic opportunity to join a dynamic team committed to delivering high-quality programme administration within higher education. If this opportunity aligns with your skills and aspirations, applications are encouraged to take the next step toward a fulfilling and rewarding career! Please note that this opportunity may close early if we receive a high volume of applications.
Key Responsibilities
* Provide efficient, customer-focused support, advising staff on quality and compliance, and liaising with professional services and academic colleagues.
* Support the accuracy and maintenance of student records, ensuring data quality and compliance with regulations.
* Manage workload to ensure urgent issues are addressed promptly, organise and support meetings and committees, and collaborate on process improvement projects.
* Handle HEE data collection and reporting, ensure data quality and student records accuracy, and meet deadlines for key student-related activities such as registration and graduation.
* Maintain assessment boards, support business process improvements and digitisation, and supervise Programme Assistants during peak periods.
* Perform other duties as designated by the Programme Manager or School Leadership, comply with health and safety policies, and promote equality and diversity.
* Demonstrate strong communication and interpersonal skills, maintain accuracy and attention to detail, use initiative and make effective decisions, and show flexibility for working outside normal hours.
* Provide excellent customer service, present information clearly, ensure GDPR compliance, and utilise Microsoft Office Suite proficiently.
What's in it for you?
* Competitive salary – and excellent pension scheme
* Generous annual leave – An impressive 32 days leave, plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
* Flexible working – we support a culture of flexible and hybrid working, subject to business requirements.
* Professional development – a comprehensive package of training and development opportunities to help you achieve your full potential.
* Our community – there’s a real sense of belonging here at Salford. We value diversity — in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students’ lives.
* The perks! MySalford, our online employee portal, offers a wide range of lifestyle benefits and discounts.
* Wellbeing – your wellbeing is our priority. We have a wide range of dedicated services and facilities to support your mental and physical health.
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