Sales Coordinator £30,000 - £35,000 DOE Essex The Role We are seeking a highly organised, proactive, and efficient Sales Coordinator to join our clients team. The ideal candidate will support the full sales cycle — from customer engagement to order processing — while working closely with internal stakeholders to ensure timely delivery, operational accuracy, and excellent customer satisfaction. This role requires strong communication, analytical capability, and the ability to work effectively in a fast-paced, cross-functional environment. What will you be doing? * Maintain and develop strong relationships with existing customers, including regular on-site visits. * Contribute to high levels of customer satisfaction by responding promptly to emails, calls, and enquiries. * Provide professional, solution-focused support to customers to ensure their ongoing satisfaction and retention. * Raise new sales orders, check stock availability, and manage the order lifecycle through to dispatch. * Liaise regularly with internal teams — including Operations, Procurement, and Warehouse — to resolve stock, supply, and delivery issues. * Manage the orderbook, ensuring accuracy, timely updates, and full visibility of upcoming customer demand. * Process monthly consumption data and create customer forecasts; review parts performance and identify growth opportunities. * Prepare monthly KPIs, customer pres...