Administrative Assistant Location: Ledbury Contract: Permanent / 9am–5pm, Start Date : Mid July Are you the polished, professional presence that keeps everything running smoothly? At Redkite Solicitors, we’re looking for a confident and reliable Front of House Administrative Assistant to join our busy Ledbury office. You’ll be the first point of contact for clients, visitors, and callers — creating a positive impression while juggling a wide range of essential admin tasks. From supporting fee earners with documents and scheduling, to managing reception, coordinating meetings, and keeping the office organised, you’ll play a vital role in the day-to-day operations of a busy legal team. If you're someone who thrives in a fast-paced environment, takes pride in being helpful and well-presented, and enjoys making things run like clockwork, we’d love to hear from you. This is a varied, people-focused role in a high-performing and supportive team — where your organisation, professionalism, and positive energy will be truly valued. Redkite Solicitors has proudly supported individuals, families, and businesses in our communities since 1898. With a strong foundation and a modern outlook, we continue to grow while staying true to our values: integrity, approachability, and exceptional client care. What will you be doing? Act as the professional and welcoming first point of contact for all clients, visitors, and callers — representing the firm with warmth, discretion, and polish Provide high-quality administrative support to fee earners and office staff, ensuring tasks are completed accurately and on time Open new client files and manage document preparation, digital filing, scanning, and secure archiving in line with compliance standards Handle inbound and outbound calls, emails, post, and deliveries — routing communications efficiently and supporting daily workflow Maintain the reception and office areas to an impeccable standard — tidy, well-stocked, and ready to host both internal and external visitors Provide a concierge-style service to internal stakeholders, including meeting room management, greeting VIP guests, and supporting events or executive visits Assist in maintaining office supplies, coordinating replenishment orders, and liaising with facilities when needed Support colleagues in other offices remotely, contributing to a collaborative and connected working environment Occasionally assist with the movement and organisation of archived files or interdepartmental transfers Who We’re Looking For This role is perfect for someone who is: Warm and polished – you naturally put people at ease while upholding a professional standard in all client and visitor interactions Highly organised – you keep on top of multiple tasks, manage competing demands, and keep the front desk and wider office environment running like clockwork A dependable team player – you’re someone your colleagues can count on to deliver, step in to help, and take ownership of what needs doing Discreet and professional – you're trusted with sensitive information and interactions, always handling them with care and confidentiality Clear and confident in communication – whether in person, on the phone, or over email, you speak and write with clarity, courtesy, and purpose Service-minded – you enjoy looking after others, whether that’s ensuring guests feel welcomed, keeping executives updated, or making sure fee earners have what they need to do their job well Comfortable with technology – confident using phones, Microsoft Office, booking systems, and any digital tools that support daily admin and communication tasks Committed to presentation – you understand the importance of a tidy, welcoming, and professional space as a reflection of the business Willingness to travel on occasion so a driving licence is ideal What is in it for you? We’re committed to creating a supportive, inclusive, and high-performing legal team. You’ll be joining colleagues who are not only legally excellent but also commercially astute and down-to-earth. We value trust, boldness, excellence and teamwork — and we want you to thrive as part of that. 25 days annual leave entitlement Holiday buy and sell scheme Contributions to gym membership Flexible working considerations Career development Redkite rewards scheme If you’re interested in this role please APPLY NOW! At Redkite, we are committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. We believe that diversity strengthens our team and helps us better serve our clients.