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This role is a 40-hour contract working 5 days out of 7.
Working as a Golf Operations Assistant, your main duties are to provide excellent service to customers within all functions of the Golf Operation and to support the Golf Operation Management team in the smooth running of the Derby, PGA National, and Brabazon Golf Course, whilst maximising all revenue opportunities.
You will also be responsible for:
* Undertaking and completing starter duties and ranger duties to ensure the smooth running of the Golf Operation daily.
* Operating the Golf course shuttle bus, Bag Store, and Bag Drop facility as necessary.
* Dealing with customer inquiries and queries politely and professionally.
* Understanding and promoting The Belfry and its facilities to customers at every opportunity.
* Maximising revenue and departmental targets to increase revenue for the golf operation.
About you
The ideal candidate will be passionate about golf and have experience either playing golf or coming from a golfing background. You will also be:
* Guest-focused and able to deliver exceptional customer service.
* A clear and confident communicator.
* Passionate about working in a high-quality golf resort environment that celebrates individual and team success.
Belfry Benefits
* Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club.
* Team social events throughout the year.
* Belfry-wide wellness programme with external speakers, focusing on ‘mind, body & soul’.
* The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support.
* Wagestream access to all employees – track earnings, savings, and access wages when needed.
* Healthcare schemes: life assurance, 24-hour GP, health cash plans.
* Employee Assistance Programme.
* The Belfry is committed to the Hotelier’s Charter, demonstrating our commitment to our people.
Showing some appreciation
* Long service awards.
* Additional paid holiday for long service.
* Free meals on shift in our canteen.
* Annual Belfry awards.
* Team appreciation events.
* Resort discounts across restaurants, bars, retail, and golf.
* Bed & Breakfast from £35 per room.
* Free staff parking.
* Subsidised taxi service for those who don’t drive.
* Live-in accommodation for up to 3 months.
* Relocation bonuses.
Learning & Development
* Excellent training and career opportunities.
* Internal career pathways programmes.
* Access to The Belfry Campus Learning.
* Commitment to developing our team through apprenticeship programmes.
Making a difference
* Belfry ESG committee, dedicated to delivering an environmentally sustainable business.
* Supporting industry, local, and national charities.
* Pledges made on ‘Make Good Grow’, offering our team’s expertise and support to good causes.
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