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Digital transformation support officer band 3

Lincoln
NHS
Support officer
Posted: 14 September
Offer description

Job summary

If you like the idea of making a difference and helping to reshape the way the NHS works then this may be the post for you.

The Digital Transformation Officer will support the Integrated Care System in digital transformation work such as patient access to health and care records.

This role will involve:

* Taking and typing of minutes
* Organise meetings and workshops
* Diary management
* Administrative work such as completing spreadsheets or preparing documentation for meetings
* Updating the issues and risk log and supporting with other project documentation

The successful candidate should be highly motivated, have relevant experience and evidence of involvement in implementing change and projects. Good organisation and communication skills are essential. The candidate must be willing and able to travel between all Trust sites.


Main duties

The Digital Transformation Support Officer will support transformation work such as the electronic patient record, which involves:

* Programme/project and department administration support
* Administration support for digital delivery
* Taking and typing of minutes, agendas and liaising with Chairpersons
* Organise meetings and workshops
* File and retrieve all programme and project documentation
* Updating the issues and risk logs for projects
* Stock ordering and ensuring delivery to correct teams
* Signposting general digital enquiries


About us

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county. This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations. The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).


Details

Date posted: 03 September 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,937 to £26,598 a year per annum pro rata

Contract: Fixed term

Duration: 23 months

Working pattern: Part-time, Flexible working

Reference number: 357-LN-408-25-QIA856-B


Job locations

* Lincoln County Hospital but also Beech House and working remotely
* Greetwell Road, Lincoln, LN2 5QY


Job responsibilities

What should you do next?

Have a look at the job description, and if you like what you see, then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within the Lincolnshire Integrated Care System.


Person Specification


Previous Experience – Essential

* Working knowledge of the Microsoft Office suite including Word, Excel, Outlook, PowerPoint
* Experience of agenda preparation and minute taking
* Experience of organising meetings and events
* Evidence of working within a team
* Experience of working in a previous administration role


Desirable

* Experience of working on providing administration support for projects
* Working within an IT environment
* Experience of financial administration such as raising orders, invoicing and book keeping
* Knowledge and experience of the PRINCE 2 methodology
* Previous NHS experience in primary or secondary care


Qualifications


Essential

* 4 GCSE Grade C or above to include Maths and English Language or equivalent qualification
* Trained in NVQ Level 3 Business Administration or equivalent experience
* ECDL or equivalent experience
* RSA Level I or equivalent experience


Desirable

* Pitman or equivalent shorthand qualification to 60wpm
* PRINCE 2 Foundation project management qualification or equivalent experience
* RSA Level II or equivalent professional advanced typing/keyboard/word processing qualification


Knowledge/skills/aptitudes

* Good inter-personal and communication skills
* Attention to detail and accuracy
* To ensure confidentiality of client and staff data
* Organised methodical approach


Specific Requirements

* Flexibility and ability to adapt to rapid change
* Willingness and ability to travel between all sites


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Employer details

Employer name: United Lincolnshire Hospitals NHS Trust

Address: Lincoln County Hospital, Beech House and working remotely, Greetwell Road, Lincoln, LN2 5QY

Employer's website: ulh.nhs.uk

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