A leading recruitment firm is seeking a Senior ITSM Architect to join a digital transformation team in Basingstoke, UK. The role requires an active DV clearance and focuses on designing ITSM tooling solutions in secure environments. Key responsibilities include configuring ITSM tools and ensuring alignment with service management processes. The ideal candidate will have extensive experience with ITSM tools, knowledge in ITIL processes, and solid scripting skills. Apply now to contribute your expertise in shaping enterprise service management capabilities. #J-18808-Ljbffr