Join to apply for the Customer Team Member role at Blakemore Trade Partners
3 weeks ago Be among the first 25 applicants
Join to apply for the Customer Team Member role at Blakemore Trade Partners
Role overview
Customer Team Member (18+) Birmingham Aiport
20 Hours p/w - Shifts available between 6.00am - 2.00pm or 2.00pm - 10.00pm
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Birmingham Aiport you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities
Customer Service:
* Greeting customers in a friendly and welcoming manner.
* Answering customer inquiries about products and services and assisting customers in finding the items they need.
* Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
* Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales.
Store Operations:
* Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
* Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
* Adhering to all company policies and procedures and processes.
Key Skills/Knowledge
* Previous experience in a similar role and/or industry is preferred
* Reliably follows instructions and procedures with excellent attention to detail
* Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
* Ability to contribute ideas for delivering exceptional customer service and driving the business forward
* Experience of using a ‘Challenge 25’ policy desirable
* Keen and enthusiastic approach to working both in a team and independently
* Previous cash handling experience is preferred but not essential
What's in it for you?
* Excellent benefits package including:
* Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
* Develop your skills and capability in a highly supportive and multi-diverse culture
* Outstanding Training & Development
* Gain hands-on experience in a high volume, fast paced convenience store
* Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
* Proactive promotion of internal candidates
* Paid Breaks
* Free Tea & Coffee
* Early access to your pay through ‘EarlyPay’
* 24/7 access to your payslips and Rotas via HR/Payroll portal
* Wellbeing support – access to emotional support, counselling, legal and financial advice
* Company Pension Scheme
* NEST pension scheme
* Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
* Extra Holidays - Purchase Scheme
* Cycle to work - Bicycle purchase scheme
* Long Service Awards
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 247 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Please Download The Job Description For More Information.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Department
Retail SPAR jobs (inc Greggs/Subway) Customer Team Member
Contract type
Permanent
Hours
Min 20 hrs p/w - possibly more hours when the store needs.
Salary
Up to £12.25 p/hr (depending on age)
Benefits
Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities
Closing date for applications
9th July, 2025
Share this job
Linkedin
Twitter
Facebook
Email
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Retail
Referrals increase your chances of interviewing at Blakemore Trade Partners by 2x
Sign in to set job alerts for “Member” roles.
West Midlands, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 week ago
Coventry, England, United Kingdom 1 week ago
Family Services Contact Centre Agent 1 (Ref: 5306)
Birmingham, England, United Kingdom 21 hours ago
Coventry, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 1 week ago
Cabin Crew Assessment Day – Birmingham – 16 July 2025
Birmingham, England, United Kingdom 1 week ago
Walsall, England, United Kingdom 1 year ago
Birmingham, England, United Kingdom 1 week ago
Walsall, England, United Kingdom 7 months ago
West Midlands, England, United Kingdom 1 week ago
Supported Living Manager - £1000 Welcome Bonus - Birmingham B33
Birmingham, England, United Kingdom 1 week ago
Walsall, England, United Kingdom 6 days ago
Kingswinford, England, United Kingdom 2 weeks ago
Corley, England, United Kingdom 17 hours ago
SALES ASSISTANT (10 hours fixed term, Bull Ring)
Birmingham, England, United Kingdom 22 hours ago
Health Care Assistant - St Paul's Clinic
West Midlands, England, United Kingdom 3 weeks ago
Birmingham, England, United Kingdom 3 weeks ago
Team Member (Stock) - Coventry Arena (N93511)
Coventry, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 4 days ago
Birmingham, England, United Kingdom 6 days ago
Summer Season Support Team - Birmingham Bullring (N93167)
Birmingham, England, United Kingdom 35 minutes ago
KTP Associate – Gender and Climate (110583-0625)
Birmingham, England, United Kingdom 1 day ago
Birmingham, England, United Kingdom 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr