CompanySummary:
SapioSciences is on a mission to accelerate scientific drugdiscovery and highthroughput clinical and diagnostics for ourclients and partners. The Sapio team consists of expert and highlycollaborative scientists software developers and professionalspassionate about providing a bestinclass lab informatics platformand industryspecificsolutions.
Sapio is one ofthe few software providers to offer a truly unified and highlyconfigurable lab informatics platform and a broad suite ofpurposebuilt solutions. The Sapio platform makes it easy forscientists laboratory and bio/informatics professionals tostreamline and manage their endtoend laboratory operations frominstrument data integration to workflow and experiment setup tosample and materials management data management and scientific dataanalysis andreporting.
Sapios productsare created from one platform the Sapio Platform aconfigurable no/lowcode scienceaware laboratory informaticsplatform powered with builtin scientific and AI tools. Sapios threecore products are Sapio LIMS (Laboratory InformationManagement System Sapio ELN (Electronic LaboratoryNotebook) Sapio Jarvis (Scientific Data Cloud) andSapio ELaiN (Electronic Laboratory ArtificiallyIntelligenceNotebook).
Sapios businessis optimally positioned in a highgrowth market where regulators andcustomers are emphasizing data quality data access compliance andtaking advantage of the latest advancements in AI making it easierfor scientists lab and informatics professionals to acceleratenovel science.
JobSummary:
As our Technical Traineryou will be responsible for providing technical assistance andsupport to customers regarding our products and services. The roleinvolves troubleshooting technical issues resolving problems andensuring customersatisfaction.
EssentialResponsibilities:
* Conducttraining needs analysis to identify knowledge/skill gaps andtraining requirements
* Design and developinnovative training curricula materials and activities aligned withorganizational goals
* Deliver highly effectiveclassroom virtual and onthejob training sessions utilizing modernadult learning principles
* Create multimediatraining aids like videos simulations job aids and elearningmodules
* Continuously measure trainingeffectiveness and make improvements to content andmethods
* Provide coaching and ongoing support tofacilitate knowledge transfer and skill application on thejob
* Cultivate a passion for learning and driveengagement in training initiatives
* Researchlatest training trends technologies and best practices to optimizelearning experiences
* Coordinate logistics fortraining sessions including scheduling materials facilities etc.Provide technical support to customers via various channels (phoneemail chat etc.) to resolve application and systemrelatedissues.
Education/Experience:
* Bachelorsdegree in Computer Science Information Technology or Life Sciencesor equivalent experience. (Preferred)
* Severalyears of Life Sciences experience working within a Lab (preferablyintroducing new IT solutions)
* Several years ofexperience with configuring either LIMS or ELN or similarsoftware.
* Excellent knowledge of instructionaldesign principles and trainingdevelopment
* Ability to use trainingtechnologies like virtual classrooms authoring toolsLMS
Required Skills&Abilities:
* Extensivehandson experience with a variety of LIMS or Electronic LabNotebook systems
* Strong skills in instructionaldesign and developing effective engaging learningexperiences
* Strong skills in facilitatingengaging learnercentered training
* Ability touse training technologies like virtual classrooms authoring toolsLMS
* Excellent communication and presentationskills
* Ability to explain complex technicalconcepts clearly to audiences of varying skilllevels
* Passion for teaching and developing thetechnical skills of others
* Remain uptodate onlatest trends best practices and emergingtechnologies
BenefitsAnd Other Perks
Annual bonusplan
Competitive medical dental vision STD LTDLife and AD&D insurance
PTO and paidholidays
Pension match
Commitment to further education
EAP
Free drinks and snacks
Teambuilding events
SapioSciences is an Equal OpportunityEmployer.
We do not discriminateon the basis of race colour religion sex sexual orientation genderidentity national origin age genetic information disability or anyother status protected by law or regulation. It is our intentionthat all qualified applicants be given equal opportunity and thatselection decisions are based on jobrelated factors. We arecommitted to creating a diverse and inclusive workplace andencourage applications from all qualifiedindividuals