Join to apply for the Ecommerce Assistant (Entry-Level) role at WildMint Cosmetics
Join to apply for the Ecommerce Assistant (Entry-Level) role at WildMint Cosmetics
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WildMint Cosmetics is a growing ecommerce brand based in the UK, with the ambition to become a leading wellness brand.
We're all about exploring the power of nature to create effective healthy cosmetics & wellness solutions.
We’re on the lookout for an entry-level Ecommerce Assitant to join our team. The role will primarily involve helping us deliver a great experience to our customers, along with assisting with the editing and organisation of our video content.
This hybrid role puts you at the heart of a growing e-commerce brand — giving you practical experience across customer service and video content to kick-start your career in ecommerce and digital marketing.
RESPONSIBILITIES:
Customer Service:
* Handling order and delivery related enquiries
* Answering product related questions & providing tailored advice
* Responding to social media messages, emails and comments
* Making amendments to customer orders
* Proactively solving customer issues
* Cooperating with our logistics center
* Putting forward ideas to improve customer satisfaction
Content Editing & Management:
* Video editing to produce ad creatives
* Finding new opportunities
* Assisting across our different channels
REQUIREMENTS:
* Basic experience in a customer facing role
* Excellent organisational skills
* Ability to collaborate well within a team
* Friendly, empathetic and understanding
* Comfortable working with spreadsheets
* Self-driven and capable of learning autonomously
* Results-oriented with great attention to detail
* Some experience in creative fields
* Basic experience with video editing
* Keen interest in the social media world
* Some experience with design/graphics
* Passion for beauty and wellness is a big plus
WORKING WITH US:
* A competitive salary will be offered (based on experience)
* Freedom to work 100% remotely
* Work alongside experienced managers in a fast-paced, creative environment
* Free skincare products!
If you believe you meet the requirements for this position and you want to be a key part of WildMint’s growth, apply now and suitable applicants will be considered for an interview.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Personal Care Product Manufacturing
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