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Wholesales operations executive (luxury fashion)

London
Hays
Operations executive
Posted: 18 May
Offer description

Your new company
A well-established luxury outerwear brand known for its heritage craftsmanship and strong global wholesale presence, working with leading premium and luxury retail partners your role will be crucial to assisting with the women's wholesale business, with the opportunity to assist with men's collections as required.

Your new role

Support the Head of Wholesale in managing key luxury and premium accounts, primarily across womenswear, with exposure to menswear collections
Assist with seasonal sell-in, showroom appointments, and order writing, ensuring smooth follow-up and client engagement
Act as a day-to-day contact for wholesale partners, delivering a consistently high level of service and brand representation
Manage the end-to-end wholesale order process, from order entry through to delivery and invoicing
Coordinate with internal teams (production, logistics, merchandising, finance) to ensure accurate and timely order fulfilment
Monitor stock levels, handle reorders and amendments, and resolve order or delivery queries efficiently
Support reporting, sales analysis, and showroom preparation for market weeks and trade appointments
Travel required
What you'll need to succeed

1-3+ years' experience in wholesale sales, operations, or client support, ideally within luxury or premium womenswear (menswear exposure advantageous)
Strong understanding of wholesale processes, seasonal timelines, and commercial frameworks
Highly detail-oriented with excellent organisational and communication skills
Confident working cross-functionally with multiple stakeholders in a fast-paced environment
Advanced Excel skills with experience using ERP or wholesale management systems
Professional, service-driven approach aligned with a luxury brand environment
Fluent in English, additional languages (French, German, or Italian desirable)
A full, valid driving licence is preferred, for travel to showrooms, trade events etc
What you'll get in return

Competitive benefits package including a uniform allowance
23 days annual leave + bank holidays
Regular team social lunches and company events
Opportunity for international travel across key markets including Italy, Paris, and wider Europe
Company pension scheme
Exposure to a luxury, design-led brand environment
Opportunity to grow within a dynamic and collaborative team

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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