Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
What Our Trade Counter Assistants Do
* Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
* Provide exceptional customer service and support to new and existing customers
* Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
* Responsible for route planning, safe driving and keeping the company vehicle clean
* Supporting the Branch Manager with actions and activities on time, in full
* Compliance with Health and Safety, company policies and procedures
* Ensure excellence in customer service, operational standards and branch sales targets are achieved
* Support the delivery of sales targets whilst developing and maintaining positive customer relationships
* Assist with the delivery of branch operations
* Provide support and assistance to branch colleagues as required
* Maintain branch standards, including warehouse and stock management, front of house cleanliness and point of sale
What We Need From Our Trade Counter Assistants
* Passion and energy to deliver exceptional customer service and achieve business targets
* A hands‑on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
* A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
* Good organisational skills, with ability to prioritise and use own initiative
* Confident IT user, with experience of MS Office and industry standard software e.g. SAP
* A full and valid driving licence is essential, and a FLT licence could be a distinct advantage
* Previous branch stock take experience could be a distinct advantage
* Comfortable to work in a small team and on occasion, alone
Role Details
Trade Counter Assistant / Driver
Hours: 44 per week – Permanent role, Monday to Friday 7 am‑4:30 pm, Saturday 8 am‑12 pm on a rota basis.
Salary: £29,080.48 basic salary per year.
Bonus/OTE: Realistic total earning potential of up to £32,680.48 per year.
Benefits
* Healthcare Cash Plan
* 3× Salary Life Assurance
* High Street Discounts
* Staff Discount
* 25 days holiday, plus statutory holidays (normally 33 days in total each year)
* Free Healthcare plan for all employees
* Enhanced Maternity and Paternity benefit
* Free Life Assurance Plan of 3× your Annual Salary
* Christmas shutdown
* Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
* Company Pension Plan
* Employee discount on Eurocell products
* Discounts across many well‑known online and high street retailers
* A blend of training, including e‑learning and on‑the‑job training to help your career development
* Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice
* Colleague Referral Programme – we pay you for successfully referring people to join our team
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