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Client:
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Location:
telford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
2
Posted:
04.06.2025
Expiry Date:
19.07.2025
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Job Description:
* Are you an exceptional 3rd line support engineer eager to be heavily involved in projects within a dynamic, growing team?
* Do you seek an opportunity to advance your career with cutting-edge technology in the MSP space?
* Would you like to work for a business that values collaboration, offers flexibility, and invests in your professional growth?
You will work with a fast-growing Managed Service Provider, supporting their support team as a technical escalation point. The role involves BAU tasks, projects, and offers unlimited progression potential. The company provides a clear career roadmap, excellent leadership, and a family-like culture that values its employees.
Primary Responsibilities:
* Technologies: Experience with Azure, 365, Windows, Intune, Entra ID, Networking, Cybersecurity
* Incident Resolution: Resolve technical issues escalated from 2nd line support.
* Project Rollouts: Manage deployments such as full Office 365 rollouts.
* System Maintenance: Perform updates, troubleshoot network issues, and apply patches.
* User Support: Assist staff with hardware, software, or internet problems.
* Team Collaboration: Support the wider 3rd line team and assist with complex technical problems or projects.
* Documentation: Record issues, solutions, and system changes accurately.
We are seeking an impressive 3rd Line Support engineer passionate about excelling in the MSP environment using the latest technology.
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