Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Executive to work from their site in Wrexham. For the successful Customer Service Executive our client is offering: Salary up to £25,000 per annum Monday to Friday 8.30am till 5.00pm Permanent position Benefits: Free parking, 20 days Bank Holidays Pension The role - Customer Service Executive : Responsible for assisting with invoice enquiries and enquiries via email and phone regarding payments to customer accounts Contact customers to inform them of missing payment on their accounts Take payments over the phone Establish reasons for delayed payment and re-set payment dates with customers Ensure excellent customer service during calls and digital interaction with customers to ensure the continuation of business What our client is looking for in a Customer Service Executive : Previous volume telephone-based customer service experience - ESSENTIAL Experience working with customer complaints/problem solving - ESSENTIAL Good MS Office Literacy - ESSENTIAL Confident communicator Able to cope under pressure in a call handling environment - ESSENTIAL Key skills or similar Job titles : Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager Commutable From : Wrexham, Chester, Denbighshire For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.