Estates Operations Manager
Introduction
This is a chance to step into a pivotal role within a high-end residential development, helping shape the daily experience of residents living in a truly super-prime environment. You’ll be part of a team that prides itself on exceptional standards, smooth operations and a warm, service-led approach.
Role Overview:
Location: London, SW8
Package: DOE.
Industry: Property Management
What You’ll Be Doing:
* Supporting the General Manager with the smooth, day-to-day running of a large, high-spec residential estate.
* Leading a team of 10 across cleaning, housekeeping, waste and maintenance, ensuring consistent excellence.
* Managing budgets, cost control and key performance metrics to keep operations on track.
* Overseeing recruitment, onboarding, training and performance reviews for all on-site staff.
* Taking responsibility for PPMs, compliance and Health & Safety, including site access management.
* Acting as a key point of communication for residents, contractors and suppliers.
* Managing supplier relationships and ensuring all service partners meet super-prime standards.
* Producing clear operational reporting using Excel for KPIs, budget tracking and analysis.
Main Skills Needed:
* Strong team leadership in a residential, hotel or facilities environment.
* Experience managing budgets, KPIs and operational performance.
* Confident in Health & Safety, compliance and risk management.
* Skilled in stakeholder communication, from residents to contractors.
* Competent with Excel and comfortable handling operational data.
* Hands-on approach with the ability to maintain high service standards at scale.
What’s in It for You:
* The chance to work in one of the most prestigious residential settings in the market.
* A supportive leadership team that values development, training and progression.
* Broad operational scope, giving you genuine influence over standards and service delivery.
* Stability, long-term career potential and exposure to super-prime residential management.
Call to Action:
You bring the skills; we’ll bring the opportunity.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
By applying you are confirming you are happy to be added to the Add Property mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.