Role summary
:
To deliver customers’ products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers’ premises, treating their freight as if it were their own.
Key responsibilities
1. Represent DX in a professional manner at all times
2. Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times
3. All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed
4. Ensure all product are scanned using DX scanning equipment
5. Ensure all deliveries are loaded safely prior to leaving the depot
6. Observe DX procedures and policies at all times
7. Manage your routing to ensure premium and timed deliveries are achieved
8. Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times
9. Ensure all delivery and on road issues are reported to the traffic office immediately
10. Ensure the customer receives their deliveries in excellent condition every time
11. Deal with any customer issues in a polite and effective manner
12. Ensure collections are made in line with given instructions and times
Essential Criteria
13. Must hold C1 or above on licence with valid DQC and Tacho card
14. Maximum of 6 points on licence and no bans
15. Takes pride in delivering exceptional customer service
16. Ability to build a rapport with customers
Benefits:
17. Competitive Rates of Pay
18. Company Funded Health Cash Plan
19. Holidays: 20 days increasing with length of service + bank holidays
20. Long Service Recognition scheme
21. Enhanced Maternity & Paternity
22. Company Pension Scheme
23. Life Assurance
24. Employee Assistance programme including 24/7 Virtual GP
25. DX Discounts Portal
26. Excellent opportunities for career progression and more!!
We look forward to hearing from you!