Warranty Administration Manager required in West and East Sussex!
1. Basic Salary: Up to £26,000 negotiable dependent on experience.
2. Additional Bonus up to £28,500
3. Hours: Monday – Friday 08:00 – 17:30 – No Weekends.
4. Commercial Vehicle Dealership Group.
5. Company Car
6. Based between Crawley & Eastbourne
Our client an LCV Main Dealer with over 20 years of Trading, seeking a Warranty Administration Manager for their Commercial Vehicle Sales Team across West & East Sussex.
Our client represents several brands at over 14 locations across the Southeast of England who they have handpicked for their innovation, reliability, and value-for-money. Our client prides themselves on their customer service with every member of their 350 + team having the customers’ best interests at heart.
Our client is looking for applicants with automotive warranty experience ieallyu within the commercial sector, although they may consider applicants with similar experience within the Car industry.
We’ve worked with this Client for several years, they encourage a great work-life balance, and a true opportunity for progression!
What’s in it for you as a Warranty Administration Manager?
7. A Competitive Salary – Circa £26,000, negotiable dependent on experience
8. Additional Bonus OTE £28,500
9. Monday – Friday 08:00 – 17:30 – No Weekends
10. Company Vehicle
11. A supportive Management Structure and Work Environment
12. Employee discounts at over 100 retailers
13. Employee wellbeing programme
14. Savings Plans, Long Service Holiday Rewards, Subsidised Car Scheme
15. Discounts on servicing & Parts for family, Staff Incentives e.g., Hotel breaks!
16. Full Systems & Process Training – E-learning, External Courses & On-the-Job Training
17. Future Development Opportunities
Duties of a Warranty Administration Manager with our Client
18. Develop and enforce commercial vehicle warranty policies, ensuring compliance with UK regulations.
19. Supervise warranty claim processing for commercial vehicles, making decisions based on established criteria.
20. Implementing process improvements for efficiency.
21. Collaborate with other departments to address commercial vehicle product quality and reliability, enhancing overall customer satisfaction in the UK market.
22. Ensuring KPIs are maintained and achieved
What our client expects of their Warranty Administration Managers
23. Experience within automotive warranty handling, ideally within the commercial sector
24. Previous experience in the commercial vehicle industry is a must. Experience in the passenger vehicle sector with a strong background will also be considered.
25. Proven track record and success in warranty administration
26. Former managerial experience is a plus but not essential
27. Willing and able to reliably commute between Eastbourne and Crawley
28. Excellent communication and interpersonal skills.
29. Strong organizational and multitasking abilities.
30. Full UK Driving Licence. – Preferably Clean
We will not send your CV to a job until we have spoken to you so it is imperative that you provide a daytime contact number preferably your mobile number.
If you are interested in hearing more about this Warranty Administration Manager job or other automotive roles we have in Eastbourne, Sussex, Hampshire or Kent please do not hesitate to contact Stuart at Perfect Placement today.
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please get in touch with us today. We are the leading UK Motor