What's involved with this role: Temporary Team Support Officer/ Admin - Home Solutions Team Reference no: Cornwall 5246235 Pay Rate: £10.42 per hour PAYE 37 Monday - Friday, normal working hours This opening assignment is for 3 months City: TRURO Basic DBS disclosure is listed as a requirement for this role After initial training this role could be worked in a hybrid way with working both from home and the office. Home working equipment will be provided. The successful candidate will need to demonstrate that they have the aptitude for home working and are able to work effectively and maintain confidentiality in their home setting. They are required to be resilient and capable to adapting to working in a fast paced and changeable environment, all of which are crucial for this role. The vacancy of Team Support Officer is be based within the triage team, this team is responsible for assessing eligibility for a disabled facilities grant as and well as providing general advice and support to customers. This team also provides some general administration functions to the wider Cornwall Home Solutions Team, particularly around financial and data processing. The successful applicant will deliver or assist with a range of tasks including record management, data inputting, responding to general email and telephone enquiries and other administration duties appropriate to the role. The successful applicant will undertake personal workload management whilst also participating in a rota for answering telephone calls from the general public. NB: Please feel free to apply to us direct via jobstclrec.com by quoting the job reference and job title exactly. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you) – please give full details within your CV document. Qualifications: 4 GCSEs (A-C), or equivalent, including English and Maths. Experience: Experience of providing administrative support within a busy office. Experience of working in a customer focused environment Skills & Abilities: Good communication skills and be confident in talking with clients. Strong organisation skills and be able to work independently managing your own workload. Must be competent in the use of computers, good with numbers and be able to understand financial information. ALD Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please