Located along the rugged
North Sea shoreline in Aberdeenshire, Trump International, Scotland is an
international visitor destination and five-star golf resort.
The estate facilities include
luxury hotel accommodation, two world-class championship golf courses, clubhouse,
extensive driving range and practice facilities. Hailed The Greatest 36 holes
in golf, the Old Course and New Course offer offering awe-inspiring topography
and an unparalleled test of golf.
This
principle function of this role is to support the Resort Services team by
delivering safe and courteous transportation of guests, ensuring an exceptional
experience to all guests staying within MacLeod House & Lodge. Providing
general customer service duties including greeting guests, carrying their
luggage and assisting with questions, directions and transport requirements.
The role operates on a shift-based system including evening
and weekend working in line with the seasonal needs of the business.
Contract:
Part time,
Seasonal (February – October)
Reports
to: MacLeod House & Lodge Manager
Key Duties & Responsibilities:
¨Safe
and courteous transportation of guests within the estate
¨ Dealing with guest luggage
¨ Evening/late night food and beverage service
including room dining
¨ Setting up the restaurant and public areas for
service
¨ General responsibility for MacLeod House &
Lodge during night shifts ensuring relevant health and safety checks are
carried out and buildings are secure
¨Dealing with all guest enquiries ensuring that
operational standards are maintained at all times
Qualifying Criteria:
¨ Full
clean UK driving licence
¨ Previous experience in a similar role or within
a hotel operation would be advantageous
¨ Excellent communication and interpersonal skills
¨ Passion for delivering an exceptional guest
service
¨ Ability to resolve queries in a proactive,
practical and positive manner
¨ Ability to work as part of a team
¨ Ability to work with minimum supervision
¨ Positive and flexible approach to work (weekend
and evening work will be required)
¨ Proof of eligibility to work in the UK
Note: This job description is not all
inclusive and is intended as an outline of the responsibilities and
requirements of the role. The role and duties will evolve in line with the
needs of the business.