Customer Service Advisor- Start date: 15th September 2025
Salary: £26,672
Location: Warrington, fully onsite 5 days a week
Hours: 3-week rotational shift pattern: early, mid, and late shifts on rotation. The schedule is based on working 5 days out of 7 each week (weekend work)- *10% uplift on pay between 9pm-12am
* Wk 1: 07:30 to 16:00
* Wk 2: 11:30 to 20:00
* Wk 3: 13:30 to 22:00
Interview: Final teams interviews taking place by COB 9th September 2025.
An exciting opportunity has arisen for a Digital Customer Service Advisor to join a dynamic team in Warrington. This role offers a competitive salary and the chance to work in an environment that prioritises learning, development, and growth. The successful candidate will play a crucial role in servicing customer queries. If you have a background in customer-facing roles and a positive approach to learning new things, this could be the perfect role for you.
What you'll do:
1. Servicing inbound contacts regarding online account queries.
2. Providing customers with professional and friendly service via live chat, telephone and email.
3. Ensuring data is accurately recorded, including any adjustments, closures, and other ...