Front of House Restaurant Manager - Fulham Job Description Job Title: Brasserie Restaurant Manager Location: Fulham Pier, Stevenage Road, Fulham, SW6 6HH 35,000 to 40,000 per annum 40hrs / 5 over 7days Perks: Tronc Fulham Pier is one of London's most exciting hospitality destinations, combining premium brasserie dining with major sporting occasions and high-profile events. We are looking for an experienced FOH Restaurant Manager to lead service delivery and front-of-house performance across both matchdays/events and non-matchday trading. This is a hands-on, high-profile role for a confident leader who thrives in fast-paced environments and takes pride in building great teams and consistently great guest experiences. Reporting to the Brasserie General Manager, you'll be a visible floor presence and a key leader within the operation-setting standards, developing people and ensuring every service runs smoothly. The Role You will take day-to-day ownership of the brasserie front-of-house operation, ensuring service is polished, efficient and guest-focused at all times. You'll balance exceptional hospitality with strong operational control, particularly during peak matchday/event periods. Key Responsibilities Lead, coach and develop the FOH team to deliver outstanding hospitality and consistency Be a strong floor leader during service: briefings, section management, pace, presentation and guest engagement Support recruitment, onboarding and training to build capability and retention Create and manage rotas and labour deployment in line with trading patterns and budgets Work closely with the Executive Chef and kitchen leadership to ensure smooth service flow and communication Handle guest feedback confidently, resolving issues and driving continuous improvement Maintain standards across cleanliness, compliance, safety and brand presentation Ensure adherence to all health, safety, licensing and hygiene requirements and Sodexo policies What We're Looking For Proven experience as a Restaurant Manager / FOH Manager in a high-volume, premium or event-led hospitality environment Strong leadership and people management skills (training, coaching, performance management) Confidence managing service under pressure while staying calm and organised Commercial and operational awareness: labour planning, standards control and service KPIs Passion for hospitality, attention to detail and pride in guest experience What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities. Flexible and dynamic work environment Competitive compensation Full training and full protective uniform supplied. Ready to be part of something greater? Apply today! Career progression for the caring profession. Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications. About Sodexo Live! At Sodexo Live!, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.