Company Description
1. Contract Type: Permanent
2. Salary: £13.88 per hour
3. Start date: September 2025
Our mission at ibis London Heathrow Airport is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
As part of our team you can have:
4. Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
5. Discounted hotel rates all over the world in Accor Hotels
6. Continuously learn and develop yourself with our Accor Academy
7. Support your wellbeing in your professional and personal lives
8. Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
9. Participate actively in initiatives to build a more inclusive and sustainable world
10. And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
Job Description
Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
Take orders and send them to kitchen staff through the POS system.
Deliver orders promptly to the kitchen production area.
Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
Keep tables and service areas clean and tidy as per procedure manual.
Maintain hygienic food service techniques during service.
Take responsibility for your designated section and station.
Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
Any other reasonable request as required by your Supervisor or Hotel Management
Follow the standards and performance outlined during training and in the departmental service procedures manual. Complete all tasks within the shift to these standards.
Suggest any improvements that could be made to existing services or procedures.
Attend training programmes and meetings as directed to constantly improve skills and knowledge.
Additional Information
One more thing…
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.