Job Description
IT Support Manager
Location: Bradford (BD4) | Hybrid: 3 days on-site
Salary: £55,000–£60,000 + £550/month car allowance or company car + benefits
Type: Permanent | Hours: Monday–Friday, flexible within 8am–6pm
An established and growing organisation in Bradford is looking for an experienced IT Support Manager to lead their internal support function.
You’ll be stepping into a business that’s investing heavily in its technology and systems, offering a rare opportunity to take ownership of the support function, build a high-performing team, and help shape the future of service delivery.
Why this role?
* Ownership – You’ll lead a team of six, overseeing everything from first-line support to infrastructure.
* Impact – With big changes underway, you’ll be in a strong position to influence processes and improvements.
* Flexibility – Hybrid working (3 days on-site), flexible hours within standard support coverage (Mon–Fri, 8–6).
What you’ll be doing:
1. Managing and developing a small internal support team
2. Monitoring patterns in ticket volume ...