WillPowders in Clitheroe is seeking a Retention Lead to drive customer lifecycle management and retention strategies. This pivotal role focuses on maximizing customer value through effective onboarding, loyalty initiatives, and reducing churn. The ideal candidate will have over 5 years of experience in CRM or retention roles within a direct-to-consumer or subscription model. The position offers a competitive salary, relocation support, and a collaborative environment with access to senior leadership.
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