4-PCO/RW
Operations & People Lead
Permanent
Central London
Competitive Salary
Commercial Property
ASAP start
About the Company:
Our client is a growing property advisory firm based in Central London. With a team of c.50 people, the business offers a collaborative and supportive culture and is currently going through an exciting period of transformation, with a strong focus on people, operations and technology.
About the Role:
This is a newly created Operations & People Lead role, working closely with the Managing Director and sitting at the centre of the business. This is a broad, hands-on position with exposure across operations, people and technology. Duties include (but are not limited to):
* Driving implementation of new processes and ways of working.
* Supporting leadership with key business initiatives and ensuring delivery across projects.
* Managing external suppliers and partners.
* Supporting HR processes (onboarding, offboarding, employee queries) alongside an external HR consultant.
* Overseeing internal systems (including CRM) and ensuring data accuracy.
* Assisting with reporting and coordination for senior leadership.
* Playing a key role in AI and technology adoption across the business.
Candidate Specification:
* 3+ years’ experience in an operations, project management or similar role within a fast-paced environment.
* Highly organised with strong project management skills.
* Proactive and resourceful, with a solutions-focused mindset.
* Strong interpersonal skills with a people-first approach.
* Interest in AI and emerging technologies.
* Property experience or a genuine interest in the sector is beneficial but not essential.
Additional Information:
* Competitive salary.
* Office-based with some flexibility for 1–2 days working from home.
* Core hours are 9:00am – 5:30pm.
* Excellent benefits package.
* ASAP start.
If this sounds like the Operations & People Lead role for you, please apply today!