Credit Control Supervisor
Bury St Edmunds, Suffolk
The Role We are seeking an experienced Credit Control Supervisor to join our finance team based in Bury St Edmunds. This role is ideal for a senior credit controller looking to take the next step or an existing supervisor who enjoys leading a small team while remaining hands-on.
You will be responsible for supervising a small credit control team, managing day-to-day credit activities, and resolving escalated and complex customer account issues. The role combines leadership responsibilities with core credit control duties.
Key Responsibilities
Supervise and support a small team of credit controllers
Allocate workloads and monitor team performance
Resolve escalated or complex account and payment issues
Maintain strong relationships with customers and internal stakeholders
Review and manage credit limits in line with company policy
Ensure timely collection of outstanding debts and reduction of aged debt
Assist with month-end reporting and debtor analysis
Support continuous improvement of credit control processes
Cover and assist with day-to-day credit control tasks as requiredSkills & Experience
Proven experience within credit control, at senior or supervisory level
Previous experience supervising or mentoring others is desirable
Good organisational skills with strong attention to detail
Competent with accounting systems and Microsoft ExcelIf you are an experienced Credit Control professional seeking a supervisory role, please apply today