Job description: Job: Planner Area: Cheam Salary: £29,500 Role: Planner Hours: Monday - Friday 08:00 - 17:30 My client is looking for an experienced Planner to work for a Social Housing contractor in Cheam. This role is available ASAP. Role and Responsibilities * Planning engineers’ work so everyone knows where they need to be and when * Taking ownership of engineers’ daily workloads and keeping things moving * Handling inbound calls from engineers and helping resolve issues quickly * Making sure engineers are ready for work and dispatching any spare jobs * Booking and updating customer appointments * Spotting issues early and helping reduce complaints before they escalate * Adjusting schedules when there are absences or changes to planned work * Keeping customers informed with clear, regular updates * Supporting the wider team and jumping in where needed * Making sure all daily tasks are completed by the end of the day Requirements * Confident communicator, both on the phone and in writing * Happy to step up and help cover higher-level tasks when needed * Proactive and organised * Flexible and able to adapt when plans change * Trustworthy and comfortable handling confidential information * Customer-focused and solution-driven * Able to follow company and client processes * Strong planning and organisational skills Benefits * £32,183.42 starting salary * Weekly pay (2 weeks in arrears) * 20 days holiday Bank Holidays * Annual leave increases after 5 years * Training and development opportunities * Career progression potential * Supportive working environment * Mental health and wellbeing support * Cycle-to-work scheme