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* Manage an account portfolio of approximately 140+ monthly invoices.
* Act as an escalation point for stakeholders when the manager is unavailable.
* Assist the team and work toward DSO reduction targets.
* Work toward and then maintain open/unsent prior period invoices at near zero (disputed invoices not included).
* Reduce delinquency (measured by 91+ aging) by 10% month over month.
* Cross-train and have a strong understanding of the complimentary business processes.
* Identify and develop process improvement concepts.
* Be proficient in all billing systems used by clients and assist with cross-training of Analysts.
* Act as a mentor for junior team members.
* Prepare weekly reports on your billing pod.
* Resolve client disputes within 45 days.
* Deliver invoices via email and through various client-assigned e-billing platforms.
* Work closely with internal time approvers to generate monthly client invoices and monitor delays effectively.
* Ensure adequate follow-up to guarantee timely payments from clients.
About you:
Successful candidates must be a fit for Axiom’s high-growth, innovative, lean, and values-driven environment. They should demonstrate adaptability, curiosity, resourcefulness, analytical thinking/problem solving, proactivity, collaboration, technological savvy, and operate effectively within a lean team.
Requirements:
* 3+ years of billing/e-billing experience; law firm experience is a big plus.
* Excellent interpersonal, verbal, and written communication skills.
* Willingness to assess procedures and proactively recommend process improvements.
* Ability and willingness to prioritize and meet strict deadlines.
* Ability to anticipate work needs and follow through with minimal direction, adapting to changing priorities.
* Experience supporting client-facing teams and resolving issues.
* Ability to work in a dynamic, fast-paced, growing company.
* Strong executive presence and ability to communicate at multiple organizational levels.
* Experience in team coordination.
Axiom’s total rewards include a transparent and equitable approach. The annual base salary in Belfast ranges from £31,500 to £34,250. You will be eligible for a cash bonus plan targeting 15% of your base salary, subject to experience, contribution, potential, and market considerations.
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