Job Description
Responsibilities:
* Provide pacemaker & ICD follow-up to patients and physician customers.
* Support pacemaker & ICD implant procedures within the geographic area.
* Conduct in-service training for physicians, nursing, and technical hospital staff.
* Train peers in cardiac pacing and related products.
* Assist with clinical and scientific studies, including data collection and patient support.
* Ensure all paperwork related to implants, follow-ups, and data collection is accurate.
* Maintain current knowledge in cardiac pacing, defibrillators, and electrophysiology.
* Have comprehensive product and technical knowledge of all company bradycardia and tachycardia devices.
* Be competent in all aspects of ICD implant and follow-up; certification required within six months if not already certified.
* Maintain or obtain North American Society of Pacing & Electrophysiology (IBHRE) certification within two years.
* Understand competitive products and their features.
* Assist sales representatives within the sales territory.
* Provide 24/7 on-call coverage, including weekends, with rotation scheduling.
* Support implant and follow-up procedures when colleagues are unavailable or in training.
* Travel within the sales territory as needed; out-of-town travel up to 30% expected.
* Perform other duties as assigned.
Qualifications:
* Bachelor's degree in Nursing, Physiology, Biology, Bioengineering, or equivalent; graduate degree preferred.
* At least three years of experience in a cardiac Cath lab, EP lab, or pacing support.
* Experience with pacemaker implantation and follow-up.
* Professional appearance and communication skills.
Travel/Availability Requirements:
* Available for 24/7 on-call coverage, including holidays and weekends.
* Willing to work and travel during evenings and weekends.
* Ability to travel outside the assigned territory as needed.
* Must be able to drive regularly within the territory; valid driver's license and insurance required.
Physical Job Requirements:
* Ability to lift up to 40 lbs frequently.
* Stand, sit, walk for extended periods.
* Perform environmental safety measures, including exposure to infectious diseases and radiation.
* Use hands for handling objects and controls.
* Operate mobile phones, computers, and other devices effectively.
* Perform bending, stooping, squatting, and maintaining balance.
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