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Repairs administrator

Repairs administrator
£17 - £20 an hour
Posted: 16h ago
Offer description

Goodman Masson are currently working with an Essex social housing organisation to recruit for an interim Repairs & Maintenance Administrator. Pay - £17 - £20 per hour INSIDE IR35 Repairs & Maintenance Administrator Essex Are you an organised, customer-focused professional with a passion for helping others and making a difference? Join a forward-thinking housing provider as a Repairs and Maintenance Administrator, and be part of a team that ensures safe, well-maintained homes for residents across the region. This is your opportunity to play a vital support role in the delivery of high-quality maintenance, compliance, and investment services that directly impact people’s lives. The Role As a Repairs and Maintenance Administrator, you’ll be at the heart of our Property and Compliance team, supporting a variety of property-related services including responsive repairs, void works, compliance inspections and planned maintenance. This role is ideal for someone who thrives in a busy environment and wants to contribute to delivering excellent customer service. Your responsibilities will include: Handling enquiries from residents and contractors regarding repairs and maintenance. Coordinating urgent and emergency repair requests. Monitoring job completions and costings, ensuring accuracy and timeliness. Raising and coding purchase orders and managing invoice workflows. Providing key performance data to monitor contractor performance. Arranging meetings, preparing agendas, and taking minutes. Supporting compliance activities (gas, electric, lift, legionella, asbestos, etc.). Managing resident surveys and feedback collection. Maintaining accurate records in line with GDPR and regulatory standards. What You’ll Bring Essential: Experience in housing, property maintenance, or contractor support. Excellent administrative and organisational skills. Strong communication and customer service abilities. Proficiency in Microsoft Office, especially Word and Excel. A logical, proactive approach and commitment to delivering outstanding service. Desirable: Experience with housing management systems. Knowledge of landlord compliance requirements. Qualifications in construction or property-related disciplines (e.g., HNC/HND). If this role is of interest please email over your CV to (url removed)

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