What's the job?
Key Accountabilities / Responsibilities:
Owning the product strategy:
1. In collaboration with your team, business stakeholders and group experts define the 2+ years out product vision and strategy for native Apps aligned to the business strategic plan and in concert with other domain areas.
2. Adept use of hypothesis driven experimentation to drive value and learnig
3. Act as a champion for your plan; bringing stakeholders along with you.
4. Develop clear measurable OKRs with your business stakeholders that act as proof points and focus areas for your teams to deliver the product strategy
5. Stay close to industry trends and competitor moves to keep your plan/execution at the cutting edge of the market
6. Understand your domain area with great clarity and continued curiosity; technology stack, customer behaviour, metrics, qualitative feedback
Driving a product culture:
7. Bring ‘customer first’ and ‘speed to value’ thinking into roadmap prioritisation
8. Act as an agent of change to help drive product led ways of working in our teams and stakeholders, including bringing technology, design and product together to drive speed to value
9. Key member of the Product Chapter; adding your expertise to the broader community and supporting others.
10. Stay close to our customers using a variety of qualitative and quantative tools.
11. Be a champion for industry trends/competitor moves – sharing expertise to challenge internal thinking.
Robust delivery:
12. Understanding and driving the flow of work through delivery teams
13. Prioritise delivery with clear alignment to product strategy, outcomes and OKRs
14. Proactively manage team resources, quality standards, delivery timelines and risks in your domain across B&Q and Group teams
15. With the support of the Programme Manager lead complex multi-team delivery.
Team leadership:
16. As a leader in our business you’ll be an active part of the culture of the business and represent B&Q values and product culture in your team and the wider Tech community.
17. Drive high performance and engagement of your team through regular 1 to 1s and quarterly check ins
18. Support the development of the individuals in your team through regular conversations, a shared development plan and active coaching.
19. Create an inclusive environment, engaging team through open and fair leadership which inspires and supports others
20. Coaching of your team and others in product ways of working including design thinking, innovation, making data led decisions, working cross functionally and stakeholder management.
Key Business Relationships:
21. B&Q eCommerce, Customer, Trade Point and frontline retail teams
22. Kingfisher product and platform teams
23. Kingfisher engineering
24. Kingfisher centre of excellence (Mobile growth)
25. App teams in other Kingfisher banner businesses
26. 3rd parties supporting the loyalty and CRM technology stacks
27. B&Q Web and App Product teams
What we need:
Required Skills & Experience:
28. Native app development in Kotlin Multi Platform
29. Experience aggressively growing an app user base
30. Experience understanding and driving app metrics
31. Exceptional stakeholder communication demonstrating the value of the App product teams and the way apps drive key business metrics
32. Experience working in a matrix model
33. Strong product leadership including experience with design thinking and data-led decision making
34. Line management of product squads
35. Be a product thought leader and help to embed a product culture in B&Q
36. Comfortable navigating and simplifying ambiguity
What's in it for me?
As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact for any recruitment adjustments.