Overview
Gunton Hall, part of the Warner Hotels Group, is a 212‑bedroom coastal hotel located in Suffolk woodland. We are seeking a Spa Therapist to deliver a 5‑star spa experience.
Job Purpose
Perform the full range of professional spa treatments and support the Spa & Leisure team to provide consistent, high‑quality service. Offer expert advice on skincare and body products, and assist with reception cover and cleaning as required.
Responsibilities
* Deliver spa treatments to the highest standards, ensuring guests feel relaxed and pampered.
* Provide expert skincare and product advice.
* Participate in Temple Spa experiences and Mii makeup workshops.
* Support the team with ad‑hoc duties such as reception cover and cleaning.
Qualifications & Experience
* Level 2 or equivalent industry qualifications.
* Level 3 or equivalent industry qualifications (preferred).
* Massage / Hot Stone qualifications.
* Holistic qualifications such as Reflexology, Reiki, Hopi ear candling (preferred).
* Previous experience with Temple Spa, Jessica, or Mii (preferred).
* At least 1 year experience in the spa industry (preferred but not essential).
* Team player and excellent customer service orientation.
What We Offer
* Hourly rate up to £12.71, dependent on experience, qualifications and age.
* Retail commission up to 15% added to wages.
* Product incentives for Temple Spa and Mii Makeup; free products each month.
* Discounts on all spa treatments and products.
* Complimentary access to spa and leisure facilities.
* Potential staff accommodation and 60% discount on onsite food.
* Free parking onsite.
* Access to Warner benefits platform with national discount offers.
* Health and wellbeing support through Employee Assistance Programme.
* Discounts on Warner and Haven holidays for you and family.
* Training and development opportunities, including apprenticeships and degree‑level qualifications.
Retail and incentive schemes involve a target which must be achieved. Full details will be provided at the interview.
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