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Business analyst/change manager

Newcastle Upon Tyne (Tyne and Wear)
SmartCo Future Health
Business analyst
Posted: 17 November
Offer description

About SmartCo Future Health

SmartCo Future Health is an award-winning consultancy helping shape the future of healthcare. We combine clinical understanding, operational experience and digital expertise to support our partners in delivering meaningful, sustainable change.

Our collective of clinicians, consultants and digital specialists brings practical insight, collaboration and credibility to every engagement. We believe in a grounded, people-centred approach, focused on achieving tangible outcomes and lasting impact for our clients.

Overview of the Engagement

SmartCo Future Health is seeking a clinically trained Business Analyst / Change Consultant to support the delivery of digital transformation programmes, particularly within Electronic Patient Record (EPR) and wider healthcare technology settings.

This engagement will suit someone who combines hands-on clinical experience with proven business analysis and change management expertise. The individual will be comfortable operating within complex environments, engaging senior stakeholders, and ensuring that transformation initiatives are clinically informed, operationally sound and effectively implemented.

Key Responsibilities

* Engage with clinical, operational and digital stakeholders to capture and translate business requirements into clear, actionable outputs.
* Analyse and map existing and future-state processes, identifying opportunities for improvement and efficiency.
* Support programme governance, reporting and stakeholder communication to maintain alignment and transparency.
* Provide structured, evidence-based recommendations that drive successful delivery of EPR and digital programmes.
* Facilitate sustainable change, ensuring that solutions are embedded and benefits realised across services.

Essential Skills and Experience

* Clinical background is highly advantageous
* Proven experience in digital transformation within healthcare, ideally in EPR or major technology implementation.
* Strong business analysis expertise – requirements gathering, process design and stakeholder engagement.
* Change management experience – practical understanding of how to embed change in clinical and operational settings.
* Excellent communication, analytical and organisational skills.
* A proactive, structured and collaborative approach to delivery.


Why SmartCo Future Health

SmartCo Future Health works with leading healthcare organisations to deliver complex, people-centred transformation. Our engagements bring together experienced professionals who value clarity, respect and partnership.

This opportunity offers a chance to contribute clinical and analytical expertise to impactful work that is shaping the way healthcare is delivered across the UK.

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