Advice Manager
6-month fixed term contract
£45,000 Full-time Hybrid (London-based with some outreach work)
Are you an experienced debt advice professional looking for a new challenge in a leadership role?
We re working with a specialist charity that provides high-quality debt and money advice to help people manage their finances, protect their essential services, and safeguard their income. They are now seeking an Advice Manager to lead their advice team through a pivotal stage of growth.
In this role, you ll:
* Lead and support a busy team of debt advisers, ensuring advice is accurate, effective, and compliant with FCA and sector standards
* Oversee quality control, case management, and reporting to funders and regulators
* Support and develop staff through training, supervision, and case reviews
* Work closely with senior colleagues to deliver funding requirements, explore new opportunities, and strengthen services for clients
This is a hands-on, senior role where you ll combine leadership with maintaining up-to-date knowledge of debt solutions, casework processes, and sector developments.
About you:
You ll bring at least 5 years experience of delivering debt advice and managing caseloads, together with a specialist debt advice qualification (or the drive to complete one). You ll be confident managing a team, balancing priorities, and ensuring services meet the highest quality standards. Strong communication, data, and organisational skills are essential.
Salary & Benefits:
* £45,000 per year
* 25 days annual leave + bank holidays + birthday leave (plus extra leave with service, up to 35 days)
* Hybrid working (with some outreach in London)
* Pension, Employee Assistance Programme, home office allowance, Costco membership
* Commitment to training and professional development
This is an exciting opportunity to step into a senior post within a small, dynamic, and mission-driven team.
If you re passionate about using your skills to make a real difference for people experiencing debt, we d love to hear from you.