Job Details
Trading Standards work to protect consumers and businesses by ensuring a fair and safe trading environment.
Within this role your main responsibilities would include:-
1. Undertaking duties or project developmental work assisting the Trading Standards Team in the continuous delivery of professional, high quality and customer focussed services.
2. Supporting the Service Manager and Lead Officers to ensure that the Team’s regulatory and intervention functions are discharged efficiently which includes:
3. Managing information systems and databases related to the case management, project and inspection programmes.
4. Interrogating and supplying information in an appropriate format in response to enquiries relating to in house systems and databases.
5. Administering and triaging enquiries and keeping records up to date
6. Administer the communication processes for the team
The Person
You will be educated to SCQF Level 7 and have knowledge of the subject areas covered by Trading Standards.
The following is also required: -
7. Excellent customer service and organisation skills
8. Some knowledge of working in a regulatory field
9. IT skills
10. The ability to work on your own initiative but also as part of a team